WHERE ARE YOU LOCATED?

Austin Executive Airport Pflugerville Tx 78660

WHAT DO I NEED TO FLY? 

Safety is always our #1 priority. Because of that, there are a few things you will need to know before booking your trip.

1. Weights of all members of your party – Helicopters require even weight distribution so, in order to ensure safety make sure you have those handy when booking.

2. We’ll need to store all your personal possessions in one of our secure lockers. Phones, cameras, and small purses are okay to bring aboard.

HOW LONG IS THE TOUR?

We require all passengers to be here 30 minutes prior to flight time to get through the check-in and safety briefing process.  Tours are roughly 30-35 minutes of flight time.  All in, you should budget about an hour to spend with us and we promise it will be well worth your while.

WHAT IF THERE'S BAD WEATHER?

The old saying is if you don’t like the weather in Austin wait for 5 minutes. We use state of the art atmospheric monitoring tools to ensure that every ride is as safe and of the best quality possible here are a few things to remember…

1. We will do everything we can to notify you before your flight time if we are expecting delays or cancellations

2. You will not be charged any fees for weather based cancellations or reschedulings

3. We will do everything within our power to get you rescheduled and flown the same day

4. If we can’t fly you and you can’t reschedule a full refund will be granted

If you are here and the weather unexpectedly takes a turn for the worse in the short term, there is so much to do within 5 minutes of the heliport so ask our staff or the terminal staff for suggestions. 

WHAT CAN I EXPECT TO SEE?

Your flight will depart at your scheduled time and take you on an epic journey with unparalleled views of the city. Including…

• The Capital building

• The 360 Bridge

• Barton Springs

• Lake Travis

• Oasis on the Lake

• Mount Bonnell

• And so much more…

  Cancellation Policy

  Your online advance booking prices are guaranteed.

  A 48-hour cancellation or change of tour notice is required for all helicopter tours booked online.

  If for any reason you decide to cancel or change your reservation, you must notify us 48-hours

  prior to the tour date. Sorry, cancellations or changes made within 48-hours of the tour are not

  refundable and will be charged in full.

  If you decide to cancel or change your reservation, we require your reservation confirmation

  number at the time of the reservation.

  All flights are weather permitting. If for any reason a flight was cancelled by ATX Heli Tours

  due to the weather, your ticket will be fully refunded or you may choose to re-schedule your tour

  plans.

  Please note that flight routes and destinations may be changed due to weather conditions. For

  further assistance, you may contact us via email (Atxhelitours@gmail.com) or call our

  reservations department at 1-512-572-4354.